Services Administration


EmailArchitect Email Server provides the following services:

SMTP Service
POP3 Service
IMAP4 Service
Remote Object Call Service
Web Mail Service
Realtime Black List Service
Anti-Spam Service
Anti-Virus Service
LIST Service
Traffic Service

To manage the above services, you need to logon Web Access as "system" user and then click "Services". On "Services" page you can start/ stop services, monitor or terminate sessions of services. Web Mail Service can't be stopped through Web Access. To stop it, select "World Wide Web Publishing" Service from "Control Panel -> Services" and press "Stop" button. Warning: Once this service is stopped, Web Access is no longer available. You are not able to manage EmailArchitect Email Server without Web Mail Service activated.

IP Addresses Binding

By default, SMTP/POP3/IMAP4/Remote Object Call services listen on all IP addresses of the server. To make the service to listen on specified IP address, you can change the IP Address field like this:

Wildcard(*,?) and CIDR with IP Address

In SMTP/POP3/IMAP4/RBLs/Anti-Spam/Remote Object Call Services, there is an option named Connection Control , Relay Restrictions or other IP addresses list . In the IP addresses list, you can use wildcard (*) to represent a group of IP addresses. e.g. 192.168.0.*, 192.*, ::*. CIDR syntax can be used as well. e.g. 192.168.0.1/16 represents a group IP addresses from 192.168.0.1~192.168.255.255.

EmailArchitect Super Service

All services of EmailArchitect Email Server are provided by EmailArchitect Super Service, you can locate it in "Control Panel -> Services". To terminate all services of EmailArchitect Email Server, select the service and press "Stop" button.

Troubleshooting

If SMTP, POP3, IMAP4 or Remote Object Call Service can't start, it is likely that there is another application using SMTP (25, 465), POP3 (110, 995), IMAP4 (143, 993) or Remote Object Call (7328) port. In this case, you need to stop that application and restart SMTP, POP3 or Remote Object Call service.

Here is a list of applications/ services that may use SMTP, POP3 or IMAP4 port: IIS SMTP Service, POP3 Service on Windows 2003, Microsoft Exchange, Lotus Notes or other Email Servers.

If Web Access can't be accessed, select "Control Panel -> Administrative Tools -> Internet Information Services" and start that service.

Incoming Ports in Windows Firewall and Router

To make the server sending/receiving email correctly, you should open the following incoming ports in your windows firewall and router.

Port Description
25 SMTP Incoming Port
465 SMTP SSL Incoming Port
110 POP3 Incoming Port
995 POP3 SSL Incoming Port
143 IMAP4 Incoming Port
993 IMAP4 SSL Incoming Port
80 Http WebMail Incoming Port
443 Http WebMail SSL Incoming Port
7328 Remote Object Call Port(It is not a MUST if you do not use EmailArchitectObject to access the server remotely)

Frequently Asked Questions


See Also

Quick Tutorial  User Permissions  Domain Administration  User Administration  Services Administration  SMTP Service  POP3 Service  IMAP4 Service  Remote Object Call Service  Webmail Service  SSL Configuration  Realtime Black List  Anti-Spam  Anti-Virus  List Administration  Traffic Control  DBConnector  Mail Archive  DomainKeys and DKIM signature  Storage and User Mailbox   Incoming/outgoing Filters  Advanced Functions in Filter  Templates  

EmailArchitect Server Website
EmailArchitect Server Community