datamartin
  • datamartin
  • 50.75% (Neutral)
  • Newbie Topic Starter
5 years ago
Hi!

I am sending a mail with linebreaks.

The bodytype is Text/html and the body contains
in order to break lines.
For some receivers this works and for som receivers of email it does not?

A customer uses outlook as email client, if he sends it to his workmail it works, if he sends it to gmail and uses outlook to get it it does not.
If i look at the mailbody, the
are there but not executed.

I have a header

that works in booth cases.

There is one difference and that is that in the mail that works, it has a content type, this is how ever missing in the mail that behaivs incorrectly.

If i send a HTML formatted mail from my outlook to the address that doesn't work from EAMailer it does work.

Any hint idea on where to look? Using version 7.5

Regards
Martin Arvidsson

ivan
  • ivan
  • 100% (Exalted)
  • Administration
5 years ago

Hi!

I am sending a mail with linebreaks.

The bodytype is Text/html and the body contains
in order to break lines.
For some receivers this works and for som receivers of email it does not?

A customer uses outlook as email client, if he sends it to his workmail it works, if he sends it to gmail and uses outlook to get it it does not.
If i look at the mailbody, the
are there but not executed.

I have a header

that works in booth cases.

There is one difference and that is that in the mail that works, it has a content type, this is how ever missing in the mail that behaivs incorrectly.

If i send a HTML formatted mail from my outlook to the address that doesn't work from EAMailer it does work.

Any hint idea on where to look? Using version 7.5

Regards
Martin Arvidsson

Originally Posted by: datamartin 



Outlook removes "unused line break" for better viewer,

for example:
line1

line2


in outlook, it may display as:


line1 line2



you can use

line1


line2

instead of