Order Steps

1. Go to the corresponding order page and determine which license type suits your need;
2. Check the license agreement;
3. Order online or order by fax/mail;
4. Make the payment. Please note your payment will be made to our payment service provider, share-it! (element 5 AG), instead of Adminsystem Software Limited;
5. After transaction complete, a license key will be sent to you through email in 24Hours. No physical product will be shipped.
   

Order online as a new customer

Please be sure to carefully fill out all personal information fields in the order form.
It is especially important to enter the correct e-mail address because all important information regarding your order, your receipt, and generally the product you ordered itself, will be sent to this e-mail address. We recommend carefully entering the address twice to avoid any errors and to avoid delays in processing your order.

Lastly, please select your payment type and currency, and confirm all entries by clicking on "Next Step". On the next page, you can recheck your information and make any necessary corrections.

Click on "Order now" to submit your order. You will then see a final order confirmation page.

You can print out your own invoice. Click on "Print Invoice Version" in the lower left corner of the page. A copy of this receipt will automatically be e-mailed to you together with your order confirmation.

Order online as a returning customer

If you are a returning customer, you can place your new order quickly and easily by entering your log in without having to re-enter your personal information. Your log in consists of your user ID and password.
Typically, you will be asked to enter your log in at the beginning of an order process with the exception of a few products that do not offer this option. You can check and correct your data, if applicable, before placing your new order.

Order through customer service by Fax/Mail/Phone

Please note that online orders are processed automatically and therefore more quickly than orders placed by fax, e-mail, or phone, because processing is not dependent on our customer service center's business hours.
If you would still prefer to place an order using one of these options, please include the following information:

• The product name and license type
• The quantity you wish to order
• The name the product license will be issued to
• Your billing address and your delivery address, if different
• Your phone number and your fax number, if available
• The e-mail address to which the order confirmation and invoice should be sent, and your e-mail delivery address, if different
• Your selected payment option and currency

• Customer Service USA
  (Language: English)
  share-it! - Digital River GmbH
  c/o Digital River Inc.
  9625 West 76th Street, Suite 150
  Eden Prairie, MN 55344, USA
  Phone: +1 952 646-5747 (for calls from outside the U.S.) or +1 800 903 4152 (for calls from inside the U.S.)
  Fax: +1 952 646-4552
• Customer Service Europe
  (Languages: German/ English/ French/ Italian/ Spanish/ Portuguese)
  share-it! - Digital River GmbH
  c/o Digital River Ireland Ltd.
  4300 Atlantic Avenue
  Westpark Business Campus
  Shannon Co. Clare
  Ireland
  Phone: +49 221 31088-20
  Fax: +49 221 31088-29

Payment Options

1. pay by credit or debit card;
2. pay by wire transfer*;
3. pay by check;
4. pay cash;
5. pay through Paypal (please contact sales@emailarchitect.net).

* As the bank will charge you a processing fee to handle the transaction, please be sure your payment to Shareit includes this fee in addition to the product price. Also, wire transfer normally takes more than 1 week to process, and the license key will only be sent out after the transaction is completed.

Order Page and Software License

Software Upgrade

For questions regarding order status, delivery, billing, warranty, service agreement, registration, or replacement software for products ordered directly from Adminsystem, please email to Sales@EmailArchitect.NET.

Please click here for the FAQs.